There are many advantages of using checklists in lots of different types of work, and the author shows a variety of situations where their introduction has had very good results.
He discusses what type of tasks are better suited to be assisted by checklists and how good checklists are made.
Checklists are a commonplace in transactional work but they are not always effective. If you are considering writing or reviewing your checklists… this book should be on your reading list.